As before, you will be formally notified of any significant abnormal results requiring follow up.

We now text some results /information to you if we have your number and consent. Please let us know if you are happy to receive texts from us. These are sent as “no reply” texts.

Those who are registered for online bookings will be asked to fill out a confidentiality form when you next come in order to try and protect your privacy when you use these services.

Please note-we try to return messages left in a timely fashion -sometimes this may be the following day for non urgent issues. If you have an urgent issue-please wait to speak to a receptionist. Please leave a clear name, date of birth and contact number for us to return your call.

For non urgent requests /contact, you can email us at [email protected] . This is NOT for urgent medical problems as the response time will be 24-48 hours.

Repeat scripts require 24 hours notice and may not be done if your usual doctor is away that day. If you urgently need medication, make an appointment with one of the doctors.

Thank you.